These Terms of Service govern access to and use of the LeapForm platform by you and your organisation. Please read them carefully; they include important limitations of liability.
Template notice. This document is a starting template based on common SaaS practice. It is not legal advice. Please have qualified counsel review and adapt it, and complete every [highlighted] item, before publication.
These Terms form a binding agreement between [LeapForm legal entity name] (‘LeapForm’, ‘we’, ‘us’) and the individual or organisation that accesses the service (‘you’, ‘Customer’). By creating an account, accepting an invitation, or using the platform, you agree to these Terms. If you accept on behalf of an organisation, you confirm you are authorised to bind it.
LeapForm provides a cloud-based transformation-management platform, including frameworks, templates, guided workflows, and AI-supported insights. We may add, change, or discontinue features over time.
AI outputs are decision-support only, may contain errors, and are not professional advice. You remain responsible for reviewing and validating outputs before relying on them.
You must provide accurate registration details and keep your credentials confidential. You are responsible for all activity under your account and for your authorised users' compliance with these Terms. Notify us promptly of any unauthorised use of your account.
You agree not to:
We may suspend or limit access for violations.
Paid plans are billed in advance on the cycle stated at purchase (for example, monthly or annual) and renew automatically unless cancelled before the renewal date. Fees are exclusive of applicable taxes. Except where required by law, payments are non-refundable. We may change pricing for a renewal term with prior notice.
LeapForm and its licensors own all rights in the platform, software, templates, and brand. We grant you a limited, non-exclusive, non-transferable right to use the service during your subscription.
You retain ownership of your Customer Content and grant us the rights needed to host, process, and display it solely to provide the service.
Each party will protect the other's confidential information and use it only as needed under this agreement. We process Customer personal data as described in our Privacy Policy and any applicable Data Processing Agreement. You are responsible for the lawfulness of the content you upload and for obtaining any necessary consents.
The service may integrate with third-party products (for example, identity, storage, analytics, or payment providers). Your use of those services is governed by their own terms, and we are not responsible for them.
We will provide the service with reasonable skill and care. Except as expressly stated, the service is provided ‘as is’ and ‘as available’, and to the fullest extent permitted by law we disclaim all other warranties, including fitness for a particular purpose and any warranty that outputs will be accurate, error-free, or uninterrupted.
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, or consequential losses, or for lost profits, revenue, or data. Our total aggregate liability arising out of or relating to the service is limited to the fees you paid in the 12 months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be excluded by law.
You will indemnify LeapForm against third-party claims arising from your Customer Content or your breach of these Terms, provided we give you prompt notice and reasonable cooperation. [Mutual or IP-infringement indemnity terms to be confirmed by counsel.]
These Terms apply for as long as you use the service. Either party may terminate for material breach that is not cured within a reasonable period. On termination, your right to use the service ends; you may export your Customer Content for a limited window, after which it may be deleted.
These Terms are governed by the laws of [jurisdiction], and the courts of [jurisdiction] have exclusive jurisdiction, without prejudice to any mandatory consumer protections that apply to you. [Optional arbitration or venue clauses to be confirmed.]
We may update these Terms from time to time. Material changes will be notified with an updated ‘Last updated’ date and, where appropriate, additional notice. Your continued use of the service after the changes take effect constitutes acceptance of the updated Terms.
For questions about these terms, email [[email protected]] or reach us via the Contact page.